Additional Services

Logistics Support for Crew and Passengers
Cox and Company Limited Port agency offers an efficient and cost effective service with regards to transfers and accommodation requests you may require for your crew and passengers. This can be either planned and late notice arrangements for your incoming and outgoing crew and passengers. In addition we arrange assistance with tracking, retrieval and transportation of missing luggage at the airports on island, as well as forwarding luggage to other islands if required.

Medical Assistance
Cox and Company Limited Port agency can arrange planned medical assistance as well as emergency medical assistance on the day for passenger and crew. There are two hospitals located close to port, one public, Victoria Hospital as well as private hospital Tapion Hospital. See useful link for contacts and overview of facility and medical services. Emergency Services, general surgery and specialists, Lab and X Ray facilities, MRI and Decompression Chamber available. Professional and 24 hour assistance after departure of your vessel for medically disembarked passengers and crew.

Brokerage & Freight Forwarding
Our brokerage and freight forwarding division can arrange customs clearance and freight forwarding for all your incoming and outgoing packages and larger shipments. We have dedicated and experienced brokerage staff that can arrange delivery of your goods within tight time frames. Due to our long standing expertise in the shipping industry we have an excellent rapport with the relevant authorities.

Garbage & Sludge Removal
Waste facilities on island are available for offloading of standard waste. No hazardous waste or raw food is accepted. Limited recycling is available for sludge, cooking oil and reusable items and scrap metal to licenced waste contractors only. Advance notification is required (48 hours before arrival) on the St. Lucia Waste Authority’s prescribed form. We will arrange all your waste offloads safely and timely and within environmentally set standards. For more information please visit the St. Lucia Waste Management Authority website.

Fresh Water is readily available at Port Castries and Pointe Seraphine. Water is supplied by hose, English connection with 2 ½ ” hoses. Cost is USD $15.10 per 1000 empirical gallons. Water analysis reports are supplied by request and at cost by the Water Authority. Advance notice required of at least 5 working days. Maximum quantity available per hour: 35 tons.

Cox and Company Limited Port agency has a proven track record in efficiently managing storing operations for cruise lines that have been provisioning in St. Lucia. We can also coordinate any incoming stores and shipments. In addition we can assist you with provisioning of items available on islands that you may require, based on our local knowledge of local wholesaler, offering you quality goods at best prices, with timely delivery on short notice.